Privacy Policy

Our Privacy Commitment

“At Public Notary 109, the privacy of your personal data is of vital importance to us. As an established provider of legal certainty through the grant of public faith, we assure you that your personal and sensitive data will be handled with full transparency and in full compliance with applicable laws. This Privacy Policy details the ways in which we collect, use, store, share and protect your information when you interact and correspond with our Office, visit our digital platforms or use our mobile applications. The policy also sets forth the rights that you have as a user and how you may exert control over your information. Whoever you are: a natural person, family or corporation, you may rely on our professional, unbiased and independent notarial services without exposing your privacy.”

Who We are

Public Notary Number 109 is a legally established and State-authorized Notary Public office based in Long Beach, California, and our team of notaries and legal professionals are held to the highest standards of professionalism, impartiality, and independence. We provide all notarial services including certification and granting of public faith for legal acts; drafting of public deeds; real estate activities (contract of purchase, sale, donations, allowances); notarized power of attorney; wills; certification of facts; trusts; legal advice; etc. We also use advanced digital technology such as our online fee calculator and mobile application. All of this makes our services widely transparent and convenient to use all across the USA. We are located at 100 W Broadway Ste 66, Long Beach, CA 90802-4401, USA. (562) 969-4196 – [email protected]

Scope of This Privacy Policy

This privacy policy governs all personal information and non-personal information collected by Public Notary 109 via our website (https://np109.com/) or mobile applications (iOS and Android), in-person or virtual appointments, phone or email communication, and from all related services or tools. By using any of our services, you agree to the practices described below. This privacy policy does not apply to any third-party website, application, or service that may be accessed through our website or any NP109 application or service. We recommend you review the privacy policy of any third-party service before providing them your information.

Information We Collect

  • Personal Identification Information: Name, address, phone number, email, date of birth, information contained on government-issued documents (driver’s license or passport number), and other identifying information as required by law.
  • Transaction Information: Information regarding the specific legal acts, documents or transactions that you request (purchase and sale, donations, wills, powers of attorney, trust).
  • Billing Information: Information regarding invoices, transaction details, means of payment when the service is payment-based.
  • Digital Information: Information regarding use of our website(s), fee calculator, and mobile applications, such as IP address, internet browser type, mobile operating system and device type, registration info/log files/cookies, access logs/databases/interaction statistics.
  • Communications: Information regarding correspondence by mail, email(s), online contact forms, social media etc.
  • Legal Obligations: Other information as necessary or required by law for anti-fraud, anti-money laundering or regulatory compliance purposes.

How We Collect Your Information

  • Directly obtained from you when we interact directly or virtually, such as in person, via online account forms, our fee calculator for quotes, office scheduling, or from communications you initiate with us by phone or email.
  • Automatically obtained from you on our digital platforms using cookies, digital analytics, log files and the like, and as you use our website, mobile app and other digital products.
  • From third parties, when appropriate, such as from government sources, opposing counsel, financial institutions, as applicable, but only with the proper privilege and/or with your consent.

Purposes for Collecting and Using Information

  • We provide, manage and improve our services (notarial services and legal advice);
  • We confirm your identity and legal capacity according to statutory refinements by respective State and Federal authorities;
  • We draw up, formalize and certify legal documents and public acts;
  • We calculate and communicate the notary’s fees transparently;
  • We schedule and manage appointments (face-to-face or virtual);
  • We process payments, issue receipts or invoices;
  • We respond to your queries, requests or recommendations;
  • We maintain legal books as legally required;
  • We improve your user experience on our website and mobile apps;
  • We prevent fraud, money laundering or misuse of our services;
  • We send you notifications about services or legal updates (never unsolicited advertisements, unless you opt for them).

Legal Bases for Processing Your Personal Data

“The processing of your personal data is based on one or more of the following legal bases:

– Performance of a contract: when we process data to fulfil the contractual engagement that you have with us for the provision of the notarial/other professional services we provide.

– Compliance with legal obligations: when our use of your personal data is necessary for compliance with a legal obligation which we are subject to (such as statutory requirements relating to identity verification, anti-fraud and tax and accounting).

– Legitimate interests: we process your personal data in order to help us improve the services we offer, maintain security and handle our business operations, where this is necessary for our legitimate interests (or those of a third party that apply to our particular processing activity) and does not unduly prejudice your interests or fundamental rights.

– Consent: when we are relying on your consent to the processing of personal data for a specific purpose such as where you have consented to an ongoing use of your data to receive ad hoc or periodic information updates from us.”

How We Safeguard Your Information

We maintain a comprehensive suite of technical, administrative, and physical controls to securely process and maintain your data to prevent unauthorized access, use, disclosure, alteration or destruction:

  • Encrypted database storage and restricted access document management
  • SSL/TLS protocol secured data exchange on all website and mobile application traffic
  • Periodic security audits and vulnerability testing, and staff education on data privacy and protection practices
  • Strict access controls (i.e. personnel with direct access to your personal or private information must be authorized for legitimate business needs only)
  • Secure document management methods for physical records (locked and alarm secured areas with monitored access control systems)
  • Regular data backup and disaster recovery protocols are in place to avoid data corruption or loss.

How We Share Your Information

Public Notary 109 doesn’t sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

  • With authorities, courts or other organizations as required by law or for compliance with notarial functions.
  • With service providers supporting us with IT services, payment processing, document management services or security services, but only subject to non-disclosure agreements and to the extent needed.
  • With your explicit consent, e.g. where you engage legal representation or appeal to a third party in your notarial procedure.
  • To comply with relevant legal process such as subpoenas or court orders if a disclosure of your information is required by law.
  • In connection with the sale of a business unit or any other form of business sale restructuring, in advance of which individuals will receive notice or protections.

Cross-Border Data Transfers

Our services are only offered to users located in the United States, and the data we collect is stored and processed in the United States. For certain limited purposes, when we may transfer data outside of the US (for example, to complete a cross-border legal act or upon your express request), we ensure that such transfers are in compliance with all applicable data protection laws and effected pursuant to suitable safeguards and contractual protections.

Data Retention and Record Keeping Practices

We only keep your personally identifying information for as long as we need, to fulfil the purposes described in this Privacy Policy and for our legal, regulatory and professional obligations. For notary public use, records may be kept for multiple years pursuant to state and federal law. When no longer needed, we destroy it securely according to industry best practices whether in physical or electronic form.

Your Rights and Choices Relating to Your Data

As a user of Public Notary 109’s services, you have the following rights concerning your personal data:

  • Access. You can ask for a copy of personal information we hold about you.
  • Correction. You can ask us to correct or update your personal information if you think it is inaccurate or incomplete.
  • Deletion. You can ask us to delete your information, in some circumstances.
  • Restriction. You can ask us to restrict your use of the information in certain circumstances.
  • Objection. You can object to (i) processing based on legitimate interest grounds and (ii) direct marketing (although at this time NP109.com will not promote any unsolicited marketing).
  • Data portability. In some circumstances, you can request an electronic copy of your information in a commonly used format.

Whatever the request, please reach out to us at (562) 969-4196 & [email protected]. We will respond to any request as soon as possible, in accordance with applicable law.

Your Right to Update and Correct Your Information

It is vital that the PI we keep is accurate and up to date. If your information changes or if you become aware that any of our records are inaccurate, please let us know, so that it can be corrected. The data we hold can be updated and/or amended on request by contacting us at [email protected] or (562) 969-4196. We may ask you to verify your identity prior to processing such requests for your own privacy and security.

Cookies, Analytics and Digital Tracking

Our site and mobile applications use cookies and similar technologies to maximize your experience and improve our service offerings. Cookies are small text files that are stored on your device in order to remember choices you make on our site and/or collect web analytics information to help us track user activity. Your browser or device settings may enable you to manage cookies or decline certain non-essential tracking. Please note some functionality may be lost, such as the online fee calculator, appointment scheduler, and certain alerts within the portal if you disable cookies and do not accept our privacy policy. We do not employ cookies for targeted marketing or advertising.

Links to Third-Party Websites and Applications

Digital portals may contain links to third-party websites and/or services, for example, government service, legal resources or payment processors. Public Notary 109 is not responsible for the privacy policies and/or practices of those websites. We recommend that you review these websites’ privacy policies before submitting any information to them.

Children’s Privacy

MINORS. Our Site is intended and designed for use by persons aged 18 or older. We do not knowingly collect personal information from children under 13. If we obtain knowledge that any child under the age of 13 has provided us with personal information without parental consent, we will take steps to delete such information as soon as possible.

Privacy and the Notarial Act and Other Legal Proceedings

Notarial acts may contain sensitive and privileged information. We comply strictly with confidentiality requirements imposed by law and professional standards. The contents of your documents, your identity details and transactional information are subject to stringent non-disclosure rules. Disclosure is made only (i) to persons entitled to see it as a matter of law and (ii) in terms of your specific instructions. In legal proceedings or investigations, disclosure is made only as required by a competent authority and limited strictly.

Digital Tools: Mobile App and Calculator Privacy

Innovative digital tools, including the online fee calculator, mobile application for iOS and Android, are designed with your privacy in mind. Only information that is necessary to provide accurate cost estimates/calculators or appointment scheduling is collected through these tools. Data provided by you in connection with a calculation will not be stored past your current session unless you create an account or save your preferences. All communications via the app are encrypted, and no confidential or sensitive personal or financial information is provided to third parties without your affirmative consent.

Keeping Electronic and Paper Records Secure

To better protect electronic, and also paper records, we use:

  • cloud storage of documents with encryption
  • regular software updates and security patches
  • secure shredding and disposal of paper records
  • 24/7 video surveillance and controlled access at the office
  • two-factor authentication for staff accessing certain systems.

These and other proactive measures will help to keep your information secure for as long as you need it.

How We Respond to a Data Breach

We have extensive security protocols, and it’s important to note that no system can guarantee 100% security. If a breach does occur:

  • We work quickly to resolve and halt the breach
  • We notify those affected and authorities as required by law
  • We share information promptly as required with regulators and law enforcement
  • We take steps to reduce risk of repeat or future breaches

We value transparency and your continued trust.

Changes to This Privacy Policy

From time to time, we may modify this Privacy Policy to reflect changes in our practices and for other operational, legal or regulatory reasons. If there are material changes to this Privacy Policy, we will post a prominent notice on our website to alert you of the changes and will update the policy’s effective date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contacting Us

Inquiries, requests, or concerns regarding our data privacy practices or this Privacy Policy may be directed to Public Notary 109 at:
– Phone: (562) 969-4196
– Email: [email protected]
– Mail or in person: 100 W Broadway Ste 66, Long Beach, CA 90802 United States

Or by contacting us through our website at https://np109.com/, or official social media pages such as Facebook and LinkedIn. We will gladly address and respond to these types of inquiries.

Your Consent

By accessing and using the Public Notary 109 website – including via mobile (downloadable app) or otherwise – you signify that you have read and accepted these terms and that trust is central to our mission. We are committed to maintaining your confidence by being transparent, complying with the law, and respecting your rights.

Accessibility and Languages

We make reasonable efforts to ensure that our Privacy Policy and all other communications and electronic documents we provide are readable and accessible to all individuals, including people with disabilities or limited English proficiency. Our staff is available to read this policy to you in-person, over the phone, and by email; they can also provide assistance in Spanish or other languages upon request. Let us know if you need your Privacy Policy in another format.

Making Improvements

We at Public Notary 109 continue to adapt our privacy and security policies and procedures in order to keep up with changes in laws, technological developments, and best practices in the notary profession. Your comments and suggestions of how we can do so are cordially welcome. Email us at [email protected] with your feedback or questions.

California Privacy Rights

As a notary office in California, we follow Californian privacy law requirements including the California Consumer Privacy Act (CCPA). The CCPA gives California residents the right to: Know what personal information we collect, use and disclose. Request access to their personal information or request deletion of their information, subject to legal limitations. Opt out of sale of personal information (we don’t sell your data). Not be discriminated against in exercising privacy rights.

Contact us at [email protected] or (562) 969-4196 to exercise these rights. We will require you to verify your identity before processing requests.

Choice of Law and Dispute Resolution

This Privacy Policy and all disputes related to it shall be governed by the laws of the State of California and federal law. When a dispute arises, we recommend that users contact us promptly to discuss and attempt to resolve the matter informally. If a satisfactory resolution is not reached, all disputes will be resolved in accordance with local rules and, wherever possible, by mediation, and/or binding arbitration.

Final Thought: Your Privacy Matters

«At Public Notary 109, maintaining the privacy of our clients is not simply a legal requirement – it’s part of our values and vital to our approach to delivering legal certainty and public faith. Thank you for trusting us with such sensitive information; we look forward to continuing to serve with professionalism, transparency and consideration of your rights. For questions, reservations and use of our digital tools contact us today and enjoy notarial services you can trust.»